Terms of Service & Refund Policy
Version 1.0 · Last updated: 28 October 2026
These terms apply when you buy or use a KINGSOL service: the KINGSOL Application Assistant, one-to-one sessions with Kings, and the free Weekly Immigration Update. The services are provided by KINGSOL ENTERPRISE, a sole proprietorship registered in Finland (VAT FI34384452), Vantaa, Finland. Contact: kings@kingsolgroup.com.
In short: we do honest work for you, you stay in control of every application, we never promise a job or a visa, and if something is not right we refund fairly.
1. KINGSOL Application Assistant
What you get. A professional rebuild of your CV, a search for real, recent job openings that match your profile in the countries you choose, and for each matching job a CV and cover letter written for that job. The number of applications and the period depend on your package (Starter: 15 over 30 days, Standard: 40 over 60 days, Pro: 80 over 90 days). Pro also includes a LinkedIn profile makeover and a monthly 30-minute call with Kings.
You approve every application. Each job is sent to you first. Nothing is sent to an employer without your YES. You submit or send each application yourself, or approve it to be sent in your name where that is offered. Employers reply to you directly.
No guarantee of a job, visa or interview. Hiring and immigration decisions are made only by employers and governments. We promise the work described above, done carefully and honestly. We do not promise a result we cannot control, and we never charge placement fees.
If we cannot find enough good matches. If we cannot prepare all the applications in your package within its period, your package keeps running at no extra cost until every application you paid for has been prepared.
Your responsibilities. The information and documents you give us must be true and yours to use. We write only from your real experience and will not invent qualifications. You decide which jobs to apply for and whether to move abroad.
2. One-to-one sessions
A paid online video call with Kings (30 or 60 minutes). After payment we email you within 24 hours to agree a time. You can move your session once for free if you tell us at least 24 hours before. A missed session without notice counts as delivered. Sessions are guidance from personal experience and official sources. They are not legal or immigration advice from a licensed adviser.
3. Prices and payment
All prices are one-time payments. There is no subscription and nothing to cancel. Card payments are processed by Stripe. Local-currency payments (for example naira, cedis or shillings) are processed by Selar. Local-currency prices follow the exchange rate and include a small margin to cover conversion fees, so the amount can change slightly from week to week. Your package starts when your payment is confirmed. Discount and gift codes have no cash value, cannot be exchanged and can be used once unless stated otherwise.
4. Refund policy and your right of withdrawal
We want you to feel that the value you received is worth more than what you paid. If it is not, tell us.
- Before we deliver your rebuilt CV: cancel at any time for a full refund.
- Within 14 days of payment, after your CV was delivered: we refund the unused part of your package (the applications not yet prepared), minus €10 for the CV rebuild you keep.
- After 14 days: no refund for the package price, but your package continues as described in section 1 until all your applications are prepared.
- Sessions: full refund if you cancel at least 24 hours before the agreed time, or if we cannot offer you a time within 14 days.
- If we make a mistake (for example a wrong country, or a job that had already closed), we replace that application at no cost.
EU right of withdrawal. If you are a consumer in the EU, you have the right to withdraw from a service contract within 14 days. Because our service starts immediately after payment at your request, you pay for the part of the service already provided if you withdraw, as described above. Once the service is fully provided, the right of withdrawal ends.
How to ask for a refund. Email kings@kingsolgroup.com with the email address you used to pay. We answer within 3 working days and send approved refunds within 14 days to the original payment method (for Selar payments, through Selar).
5. Weekly Immigration Update (email list)
The Weekly Immigration Update is free. It shares public information with links to official sources. It is general information, not legal advice, and rules change often: always confirm on the official government or embassy website before you act. You can unsubscribe at any time with one click.
6. Our responsibility
We do our work with care and skill. To the extent the law allows, our total responsibility for any claim about a service is limited to the amount you paid for that service. We are not responsible for decisions made by employers, embassies or immigration authorities, or for the content of third-party job adverts and websites. Nothing in these terms limits your rights as a consumer under Finnish or EU law.
7. Your data
How we handle your CV and personal data is explained in our Privacy Policy.
8. Changes to these terms
We may update these terms, for example after a legal review or when we add a service. We will show the new date on this page and tell active clients and email subscribers about important changes by email. The terms that applied when you paid apply to that purchase.
9. Law and disputes
These terms are governed by the laws of Finland. If you are unhappy, please contact us first at kings@kingsolgroup.com and we will try to solve it quickly. Consumers can also contact the Finnish Consumer Advisory Services or bring a dispute to the Finnish Consumer Disputes Board (Kuluttajariitalautakunta).